Privacy Policy

Data protection and data security are very important to our Company. Therefore, with this privacy policy, we would like to inform you about the personal data we collect during your visit on LOOP and about the intended purposes.

As changes to the law or changes to our corporate processes may require an adaptation of this privacy statement, we ask you to read this privacy policy regularly. The privacy policy can be accessed any time under “Privacy Policy”, saved and printed out.

1 - Data Controller and Scope

The controller according to the EU General Data Protection Regulation (hereafter “GDPR”) and other national data protection acts of the Member States, as well as other data protection regulations, is:

Spécialités Pet Food SAS
Z.A. du Gohelis
56250 Elven
France

Phone: +33(9) 50 27 90 74
E-mail: matthieu.glayrouse@symrise.com

This Privacy Policy applies to the online presence of Spécialités Pet Food SAS, which is available at loop.yummypets.com and the various subdomains (hereinafter referred to as “LOOP” or “our Site”).

2 - Data Protection Officer

The External Data Protection Officer of Spécialités Pet Food SAS is:

Dr. Karsten Kinast, LL.M.
Kinast Rechtsanwaltsgesellschaft GmbH
Hohenzollernring 54
50672 Cologne
Germany

Phone: +49 (0)221 - 222 183 - 0

E-Mail: dpo-symrise@kinast.eu

Website: www.kinast.eu/en

3 - Principles of Processing of Personal Data

Personal data are all information relating to an identified or identifiable natural person. This includes information such as your name, age, address, telephone number, date of birth, e-mail address, IP address or user behavior. Information that cannot (or only with a disproportionate effort) be referred to your person, e.g., by anonymizing the information, is not personal data. The processing of personal data (e.g., the collection, retrieval, use, storage, or transmission) always requires a legal basis or your consent.

Processed personal data will be deleted as soon as the purpose of the processing has been fulfilled and no legally prescribed retention obligations are to be observed.

4 - Data processing

1 - Access and Use of LOOP

Scope and Purpose of the Processing

When you access and use LOOP, we only collect the personal data that your browser automatically transmits to our server. This information is temporarily stored in a so-called log file.

The following personal data is recorded to the extent necessary for the provision of a functional Platform and our contents and services:

• IP address of the requesting computer
• Date and time of access
• Name and URL of the retrieved file
• The used browser and, if applicable, the operating system of your computer or mobile as well as the name of the access provider
• Analysis of your activity on LOOP and your navigation on its content

Legal Basis

Article 6 (1) lit. f) GDPR serves as the legal basis for the data processing. The processing of the mentioned data is necessary for the provision of our services and thus serves the protection of a legitimate interest of our Company.

Data Deletion and Storage Time

The data subject's personal data are deleted or blocked as soon as the purpose of the storage is fulfilled. Data older than 365 days will be deleted. The collection of data for the provision of the Platform and the storage of data in log files is necessary for the operation of the Platform. Consequently, there is no possibility of objection for the user. Further storage may take place in individual cases if this is required by law

2 - Contact form

Scope and Purpose of the Processing

You have the opportunity to contact us using a form provided on LOOP. In the course of sending your inquiry via the contact form, reference is made to this data protection declaration in order to obtain your consent. If you use the contact form, the following personal data will be processed:

Mail address:
The purpose of entering your e-mail address is to assign your request and to be able to reply to you. We may use your personal data to send you information concerning products and services from our Company. When using the contact form, your personal data will not be forwarded to third parties.

Legal Basis

Article 6 (1) lit. a) GDPR serves as the legal basis for the data processing. The processing of the mentioned data is carried out voluntarily for the purpose of establishing contact and based on the declaration of consent submitted by you.

Data Deletion and Storage Time

As soon as the request you have made has been dealt with and the relevant facts have been finally clarified, your personal data processed by the contact form will be deleted. Further storage may take place in individual cases if this is required by law.

5 - Recipients of personal data and data transfers in-/outside of the European Economic Area (EEA)

When and why can we share your personal data?

The personal data are intended for our employees with regard to their respective functions and are stored on our secure servers.

We will only share your personal data with third parties and other recipients where we have an appropriate legal ground under the GDPR, which permits us to do so. Commonly, this could include situations:

• where we are legally obliged to provide the information (e.g., to data protection authorities),
• to comply with our contractual duties (e.g., to an affiliated company, if necessary in terms of our business relation.),
• where it is necessary in our legitimate interest (e.g. for compliance reasons), or
• where you have given your express consent to do so (e.g. to third-party Cookie providers).

We have also engaged certain service providers that process your data on our behalf and, therefore, are so-called data processors (e.g. our provider of the Site and agencies that help us managing our content thereof). Such data processors are contractually obliged to solely process your personal data based on our contractual agreement and in line with our predefined instructions. As data processors our service providers are also recipients of your personal data.

Data transfers within and outside the European Economic Area (EEA)

In general, the processing of your personal data is based inside the European Economic area (EEA). However, in terms of providing the Site and its functionalities we may use certain service providers and/or third-party service provider (in the following recipients) that receive your personal data (see under 3.), which may not process your personal data inside, but in a country outside the EEA. The transfer to service providers outside the EEA takes place on the basis of the so-called adequacy decision by the EU Commission pursuant to Art. 45 GDPR or on the basis of the Standard Data Protection Clauses of the European Union as an appropriate safeguard according to Art. 46 GDPR to ensure an adequate level of data protection in regard of the processing of your personal data.

However, when sharing your personal data with a recipient that is established in a country outside the EEA based on Standard Data Protection Clauses, it may be that the processing is not appropriately safeguarded due to the specific national laws applying to the recipient in such a country. This includes sharing your personal data with and the transfer of your personal data to recipients in the US. Such transfers of personal data may not be based on appropriate safeguards due to the fact that US authorities are allowed under US law to access and use such data transferred from the EU to the US without any specific reasons and means of a right to object to such illegitimate access for affected non-US American data subjects. Furthermore, these transfers are not regulated in such a way that would meet requirements equivalent to those existing under EU law specifically regarding the principle of proportionality as monitoring programs based on US legislation are not limited to what is strictly necessary.

Therefore, when we are aware that your personal data may be transferred to the US, e.g. to Google LLC or other recipients, we ensure to collect your express consent and inform you in this Privacy Policy about the corresponding risk that your data may not be appropriately safeguarded regarding illegitimate access or use, before such transfer takes place.

List of Recipients of your personal data

6 - Cookies

We use Cookies on our Site. Cookies are small files which are sent by us to the browser of your terminal device and stored there as part of your visit to our internet pages. Some functions of our Site cannot be offered without the use of technically necessary Cookies. Other Cookies allow us to perform various analyses. Cookies are, for example, able to recognize the browser you are using when you visit our Site again and to transmit various information to us. We can use Cookies to make our internet offer more user-friendly and effective, for example, by tracking your use of our Site and by determining your preferred settings (e.g., country and language settings). In case third parties use Cookies to process information, they will collect the information directly from your browser. Cookies do not cause any damage to your device. They cannot run programs or contain viruses.

The use of technically necessary cookies is intended to ensure the protection of our legitimate interests in accordance with Art. 6 (1) lit. f) GDPR to be able to provide you with our website and the necessary functions. Before we set any, not technically necessary, Cookies on our Site, we obtain your consent via the Cookie Banner respectively the Cookie Settings in accordance with Article 6 (1) lit. a) GDPR. You can of course change your preferences at any time in the Cookie Settings.

Further information can be obtained from our Cookie Policy

Tools for Tracking and Analysis

We use tracking and analysis tools to ensure continuous optimization and user-oriented design of our Site. With the help of tracking measures, it is also possible for us to statistically record the use of our Site by visitors and to further develop our online offer for you with the help of the knowledge gained.

Based on these interests, the use of the tracking and analysis tools described below is justified in accordance with Article 6 (1) lit. f) GDPR. If you have given us your consent to the use of Cookies based on the Cookie Banner provided by us on the Site, the legality of the use is additionally governed by Article 6 (1) lit. a) GDPR.

Further information can be obtained from our Cookie Policy.

Your rights as a Data Subject

The GDPR provides you as a Data Subject with the following rights in case you are subject to a data processing:

• Pursuant to Article 15 GDPR, you can request information about your personal data that we process.
• In particular, you may obtain information about the purposes of processing, the categories of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of processing or objection, the right to lodge a complaint with a supervisory authority, the origin of your data, if not collected from us, about transfer to third countries or international organizations, and the existence of automated decision-making, including profiling and, where applicable, meaningful information about the logic involved.
• Pursuant to Article 16 GDPR, you can immediately demand the correction of incorrect data, or the completion of your personal data stored by us.
• Pursuant to Article 17 GDPR, you may request the deletion of your personal data that we store, provided that the processing is not necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.
• Pursuant to Article 18 GDPR, you may request the restriction of the processing of your personal data if you contest the accuracy of the data, if the processing is unlawful, if we no longer need the data and if you refuse their deletion because you need to establish, exercise, or defend legal claims. You are also entitled to the right under Article 18 GDPR if you have objected to the processing in accordance with Article 21 GDPR.
• Pursuant to Article 20 GDPR, you may request that the personal data you have provided us with be received in a structured, current and machine-readable format or you may request that it is transmitted to another person responsible.
• Pursuant to Article 7 (3) GDPR, you can withdraw your consent at any time. Therefore, we are no longer allowed to continue the data processing based on this consent for the future.
• Finally, pursuant to Article 77 GDPR, you have the right to complain to the CNIL (https://cnil.fr/en/plaintes). You can also contact a supervisory authority of your habitual residence, place of work or our Company headquarters.

How to exercise your rights?

You may exercise free of charge your right to access, modify, rectify and deletion of your personal data, as well as your right to transfer and portability of your data by sending a request by e-mail (e-mail). Contact: data@yummypets.comIn order for us to satisfy this request, you must send us the necessary elements for your identification as account holder, a written statement by which you certify that you are the account holder and a photocopy of an identity document.

Right to Object

In case the processing of your personal data is based on legitimate interest in accordance with Article 6 (1) lit. f) GDPR, you have the right to object to the processing of your personal data in accordance with Article 21 GDPR insofar as there are reasons which arise from your particular situation or if the objection refers to direct marketing. In the case of direct marketing, you have a general right of objection which will be considered without mentioning any particular situation.

Data Security

We are committed to protecting your privacy and treating your personal information confidentially. To avoid any manipulation, loss or misuse of your data stored by us, we take extensive technical and organizational security measures that are regularly reviewed and adapted to technological progress. This includes, among other things, the use of recognized encryption methods (SSL or TLS).

However, we would like to point out that due to the structure of the internet, it is possible that the rules of data protection and the above-mentioned security measures may not be observed by other persons or institutions for which we are not responsible.

In particular, unencrypted data - e.g., if this is done by e-mail - can be read by third parties. We have no technical influence on this. It is the responsibility of the user to protect the data provided by him against misuse by encryption or in any other way.